Status screen
Display live queue status on a separate monitor or TV inside your store.
The status screen is a public-facing display that shows current queue numbers being served. Hang it above the service area on a TV or monitor. When a queuer’s number comes up, they see it (and hear the chime) and walk over.
Without a status screen, queuers can still see their place via their phone, but the screen makes the experience feel more like a traditional ticket-and-display setup that queuers are used to.
Setting it up
Section titled “Setting it up”-
Find the link. Open the store app in a wide browser window and click Status on the store’s home view, below the store name. If the button is hidden, widen the browser window. Open that link on whatever device drives the display: a Mac mini, an Apple TV with a browser, an old laptop, an iPad, or even a Smart TV’s built-in browser.
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Pick the queues. Click the three dots in the top right of the status screen. Tick the queues that should appear on this display, untick the rest, then click Apply.
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Go full-screen. F11 on a desktop browser, or fullscreen via the browser’s UI on a tablet. Hides the URL bar and gives the cleanest look.
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Allow sound if the browser asks. The chime plays when staff press Next customer, drawing attention to the new number.
Per-screen queue selection
Section titled “Per-screen queue selection”Multiple displays can use the same status-page link but show different queues. Click the three dots in the top right of the status screen to get a checklist of your queues; tick the ones to show on this particular display, untick the rest, then click Apply.
The selection is written into the URL, so each display can have its own bookmarked status-page link:
- A back-of-house screen can show only the workshop queue
- A front-of-house screen can show service + returns
- A queue manager’s wall display can show all queues at once
If you reload or reopen that same URL, the selection persists. If you open the base status-page link without the queue selection in the URL, you’ll need to pick the queues again.
What’s shown
Section titled “What’s shown”By default, the status screen shows:
- The store logo (see Branding)
- For each selected queue: the queue’s display name, the now-serving number, and the live count of queuers waiting
- Queues that are closed are hidden automatically. Only open and closing queues appear