Language
Pick which languages your queuers can use and which one is shown by default.
Flowby supports four customer-facing languages: English, Swedish, Norwegian and Finnish. Each store picks which of these to enable for the customer-facing surfaces (queue view, status screen, kiosk).
The choice is per-store, not per-queue, so it applies wherever a queuer interacts with Flowby for that store.
Enabling languages
Section titled “Enabling languages”In the store’s admin, open the language settings and tick the languages you want enabled. You can have one or several active at the same time.
- One language enabled: every queuer sees that language; no chooser is shown.
- Multiple languages enabled: the queuer can switch language in their queue view via the language selector. The status screen and kiosk show whichever you’ve marked as Primary.
The “Primary” language
Section titled “The “Primary” language”When several languages are enabled, one of them must be set as Primary. This is what the status screen and kiosk show, and it’s the initial language a queuer sees before they switch.
Pick whichever fits the majority of your queuers. Most Swedish stores set Swedish primary; in Stockholm-area tourist locations, English can be a better default.
What’s NOT translatable
Section titled “What’s NOT translatable”A few other things that don’t auto-translate:
- Custom queue display names are yours, in whatever language you want.
- Call-to-action text needs a separate translation per enabled language. See queuing.
- Customer input prompts also need one translation per language. See customer input.
- Text prompts work the same way. See text prompt.
If you add a language later, you’ll be asked to fill in the missing translations the next time you open one of these.