The customer scans the QR code to get a queue number.
The customer follows their queue position in real-time.
A notification is sent to the customer when it is their turn.
Collect custom input from your customers. For example order number for in-store pickup.
Arrange your queues in groups. The customer scans one QR code and chooses which queue to enter.
Use an in-store tablet and let your customers take manual queue numbers.
Flowby is easily managed on any device via a web browser.
All your queues are gathered on the start page. Click on a queue to start working with it.
The staff manage the queue and have control over the other queues and wait time. They can easily switch between queues.
The queuers page shows all the customers currently in the queue, their wait time and any custom input they have provided.
View historical data of how many customers have been standing in the queues during a selected time period.
Set up a display to show your customers who is being served. The status is updated in real-time with a sound effect.
Configure your queues, groups, SMS notification, customer input, texts and more.
“It is very easy to use - I just press a button! I have also noticed customers browse the store and buy more items.”
Sales clerk at Dormy Barkarby
“A cost-efficient and modern system that is super easy to install and use.”
Store owner at ICA Stop Täby
“Paperbased queue numbers are outdated. I believe in this and it works well! We can have two queues for such a good price, which is great!”
Customer Experience & Service Manager at Mediamarkt Västerås
“It's environmentally friendly and digital. I like it.”
Sales Lead at HiFi klubben Sickla
“We deliver an improved customer service to our customers by using Flowby. The system is simple to implement and both customers and staff are satisfied.”
Store Manager at Dormy Barkarby
“We want to be in the forefront in terms of customer service and digitalization, so we choose Flowby!”
Store Manager at HiFi Klubben Sickla
“Flowby is very helpful and useful for the customer. It is also convenient, efficient and intuitive. By using it, we increase customer satisfaction.”
Customer Satisfaction Manager at Decathlon
“A flexible digital queuing system that adapts to our and our customers needs”
Store Manager at Bonti Odenplan
“Such a great service! I could walk around and browse in this store and others instead of waiting in line.”
“It feels good to be able to wait in line while keeping distance to other people.”
Smoother customer flows lead to happier customers.
Your customers shop more and wait less.
Improved staff allocation based on historical data.
Try for free with our 2 week trial period. We don't have any installation cost, new hardware requirements or cancellation period.
/ month / queue£30 billed monthly
/ month / queue£300 billed yearly
Do you have any questions or want a product demo? Fill in the form below and we will get back to you shortly.
Try us out today! It takes less than 5 minutes to set it up.