Digital queue management
Increase your sales with digital queues.
Let your customers queue using their phone and get notified when it's their turn — no installation, new hardware or physical queue numbers needed.
Trusted by leading retailers
How it works
Three simple steps.
Customer takes a number
Scan the QR. Skip the line.
Place a QR sign or tablet kiosk wherever your customers wait. They scan with their phone camera and get a queue number.
Customer waits
Watch the line move in real time.
Their phone shows their position in the line as it moves — they can see exactly where they stand and how long until their turn.
Customer is called
Get notified when it's their turn.
When they reach the front of the line, Flowby sends a notification — by SMS, push, or another channel of your choice. They head back at the right moment.
Key features
Everything you need to run a calmer store.
Customer input
Collect order numbers, names, or any field. Useful for online order pickups.
Queue groups
Bundle queues under one QR. Customers pick what they need from a menu.
Tablet kiosk
A tablet on a stand for the phone-less — prints a paper number if needed.
Analytics
Wait time, daily volume, peak hours — exportable to CSV.
Multi-language
EN, SV, NO, FI out of the box. New languages can be added on request.
Status screen
A big-screen view for behind the counter — current number, who is next, live wait time.
What customers say
“It is very easy to use - I just press a button! I have also noticed customers browse the store and buy more items.”
Jacob
Sales clerk at Dormy Barkarby
“A cost-efficient and modern system that is super easy to install and use.”
Andreas
Store owner at ICA Stop Täby
“Paperbased queue numbers are outdated. I believe in this and it works well! We can have two queues for such a good price, which is great!”
Christian Blomberg
Customer Experience & Service Manager at Mediamarkt Västerås
“It's environmentally friendly and digital. I like it.”
Komejl
Sales Lead at HiFi klubben Sickla
“We deliver an improved customer service to our customers by using Flowby. The system is simple to implement and both customers and staff are satisfied.”
Fredrik
Store Manager at Dormy Barkarby
“We want to be in the forefront in terms of customer service and digitalization, so we choose Flowby!”
Johan Höglund
Store Manager at HiFi Klubben Sickla
“Flowby is very helpful and useful for the customer. It is also convenient, efficient and intuitive. By using it, we increase customer satisfaction.”
Blandine Bourgeois
Customer Satisfaction Manager at Decathlon
“A flexible digital queuing system that adapts to our and our customers needs”
Emma Larsson
Store Manager at Bonti Odenplan
“Such a great service! I could walk around and browse in this store and others instead of waiting in line.”
Girl, 20-30 years old
Store Customer
“It feels good to be able to wait in line while keeping distance to other people.”
Man, 60+ years old
Store Customer
Pricing
Simple pricing. Start small.
Most stores start on our entry plan. More queues, kiosk hardware, or multi-site rollouts — we'll tailor a plan.
From
€60
/ month
per store, billed yearly
QR code & SMS — no extra hardware
Unlimited customers per month
Manage queues from any device
Multi-language
Friendly support
For bigger setups
Let's talk.
tailored to your stores
Multiple queues per store
Kiosk hardware
Custom branding
Multi-site rollout & onboarding
Dedicated account manager
14-day free trial · No credit card needed
Get in touch
Have a question?
Drop us a line — we'll get back to you shortly.